تاثیر آموزش منشور حقوق زنان باردار به ماماها بر میزان رضایت زنان مراجعه کننده به بیمارستان امام رضاع

Introduction: Health is the basic human rights and pregnant women are among the most vulnerable groups in terms of health. Respecting to the rights is an important issue in health care quality and the strategy is to achieve greater satisfaction. The present study aimed to evaluate the effect of Training of Bill of rights of pregnant women to midwives, on satisfaction of the pregnant women. Methods: This is a quasi-experimental study, 176 pregnant women before the intervention for 13 midwives and 155 pregnant women after the intervention were studied by convenience sampling in order to assess the satisfaction of respect for the Bill of rights of pregnant women. Data were collected by a researcher-made questionnaire with both of the physical and emotional realm. This study was performed in Imam Reza Hospital in1394. Data analysis was performed using Spss16. Results: The mean age of the sample was 26 years and 94.8% of them had diploma or less. The relationship between education and labor phase, with satisfaction of the pregnant women was not statistically significant. The overall satisfaction between the experimental and control groups was not significantly different, But there was a significant difference in training of midwives and pregnant women in the realm of mental satisfaction (P < 0.05). Conclusion: Personnel training is a way to increase the respect of rights of users and their satisfaction but achieving these goals will require a lot of mechanisms such as providing appropriate infrastructure and improving working conditions for staff.